Contact - ECC Portugal

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Do you live in Portugal?*

Yes*

No*

We cannot help you, unfortunately

You do not live in Portugal. Therefore, we cannot help you. You can do this instead:

Do you live in another EU country, Norway, or Iceland? Then contact the European Consumer Centre in your country.
Do you live in the United Kingdom? Then contact the UK International Consumer Centre.
Do you live outside the EU, Norway, Iceland, or the United Kingdom? Then contact a consumer organisation in your country.

In which country is the trader located?*

We cannot help you, unfortunately

We can only help if the trader is located in another EU country, Norway, Iceland, or the United Kingdom.

For traders located in another country, such as the United States or China, please check whether a consumer organisation in that country can help you.

We cannot help you, unfortunately

We can only help with questions about your consumer rights in another EU country, Norway, Iceland, or the United Kingdom.

Do you have a question about a Portuguese trader? We suggest you contact the Municipal Consumer Information Centre based on your place of residence. You can consult the list of these centres here.

What would you like to know?*

You can ask us anything about the rules for purchases or trips. Ask your question here.

Your contact details

Please enter your name and contact details. This allows us to contact you about your question.

Gender*

Male*

Female*

Other*

First name*

Last name*

Telephone number*

Email address*

After filling out this form, you will receive a confirmation by email. This will also contain the reference number linked to your question.

I agree to the storage and use of my personal data*

We use your data to help you. We secure your data with care. In our privacy statement, you can read what we do with your data. In this statement, you can also find how to withdraw your permission.