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Do you live in Belgium?*

Yes*

No*

We cannot help you, unfortunately

You do not live in Belgium. Therefore, ECC Belgium cannot help you.

Do you live in another EU country, Norway, or Iceland? Then contact the European Consumer Centre in your country.
Do you live in the United Kingdom? Then contact the UK International Consumer Centre.
Do you live outside the EU, Norway, Iceland, or the United Kingdom? Then contact a consumer organisation in your country.

In which country is the trader located?*

We cannot help you, unfortunately

ECC Belgium can only help you with a trader established in another EU country, Norway, Iceland or the United Kingdom.

For traders located in another country, such as the United States or China, please check whether a consumer organisation in that country can help you.

We cannot help you, unfortunately

ECC Belgium can only help you with a trader established in another EU country, Norway, Iceland or the United Kingdom.

Do you have an issue with a Belgian trader? Please check www.consumerconnect.be for organisations in Belgium that can help you with a trader in Belgium.

What would you like to know?*

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